Ice Cream Shipping Frequently Asked Questions

You can expect to see your package within 9 days of your order. All of our ice cream is delivered within 2 days of shipping. Please allow for 5–7 days to process your order.

Typically, we only ship Mondays and Tuesdays. During the holiday season, we occasionally ship on Wednesdays.

Ice cream must be shipped with dry ice and an insulated box to ensure it stays frozen before arrival. This results in a heavy package, which is expensive to ship. It also must be shipped within two days so it doesn’t melt.

Please freeze the contents of your package as soon as possible after arrival. The dry ice will keep the ice cream frozen for two days, barring extremely hot weather conditions.

The dates on the bottoms of our ice cream containers are manufacture dates. The ice cream inside is good for 18 months after this date.