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Frequently Asked Questions

How many days does it take to arrive?

We ship all cheese to be delivered within 3 business days.

What days do you ship?

Typically, we only ship Mondays and Tuesdays, however during the holiday season we will occasionally ship on Wednesday to a destination that it will reach within two business days.

Our cheese arrived soft/melty, is it safe to consume?

Yes, we ask that you refrigerate upon arrival and it will regain its form. It is completely safe to eat after shipping in a sealed package. We do not recommend leaving it sit out longer than 72 hours as the properties of the cheese begin to change and the quality worsens.

How long before my order will ship once I place the order?

We aim to ship everything within a week from order date unless specified otherwise with a later ship date.

Do you have any non-dairy, vegan, or kosher dessert options?

Yes!! We offer assorted popsicles that are not only non-dairy, but vegan and kosher as well.

Are there any nut-free ice cream choices?

Yes!! Almost all of our flavors are nut-free other than those swirled with peanut butter and praline pecan which is sprinkled with pecans.